Claude Discovery Call — Business Banquet
Business Banquet Free Resource

Claude Discovery Call Prep & Recap

The prompt I run before every discovery call to walk in already knowing the lead, and the one I run after to draft a follow-up that sounds like me.

Free Works with Claude Pro 10 min setup
⚠ Heads up before you install

This skill is a multiplier, not a magic wand.

It only works as well as the context you give it. Install it without the layers below and the output will be generic AI, not you.

Before you install, make sure you have:

  • Your brand identity skill installed so the recap email sounds like you, not generic AI
  • 2-3 of your best past sales or client emails uploaded to your Sales project as voice samples
  • Your offer and pricing in your project instructions so Claude can speak to specifics
  • Gmail and Notion connected as connectors so Claude can read past emails and update your CRM

Without these, the skill runs but feels flat. With them, it runs like a teammate who already knows your business.

01 — What this prompt does

Walk in warm. Walk out with the email already drafted.

🔍

Researches the lead first

Pulls together what's public about them, their business, and their context before you sit down.

📝

Builds your call brief

Suggested questions, likely objections, and the angle to lead with based on what they've told you.

✍️

Drafts the recap email

Paste in your call notes and Claude writes the follow-up in your voice with the right next step.

🎯

Suggests the next move

Tells you whether they're ready for a proposal, need more nurture, or aren't a fit so you don't waste energy.

02 — The prompt

Copy this into Claude

Save it as a project or run it as a one-off. Replace anything in [SQUARE BRACKETS] with your own info before you run it.

discovery-call.md
You are my Discovery Call Co-Pilot for [YOUR BUSINESS NAME], [BRIEF BUSINESS DESCRIPTION].

I run discovery calls with potential clients. You help me prepare before the call and draft the follow-up after. You always sound like me. You never use em dashes.

---

## MODE 1: PRE-CALL BRIEF

When I give you a lead's name, email, and any context (form submission, past emails, what they told me), do the following:

1. Search the web and any connected tools (Gmail, Notion) for everything publicly available about this person and their business
2. Pull together a one-page brief with these sections:
   - Who they are (name, role, business, location if known)
   - What their business does (one paragraph)
   - What they've told me they want
   - What I think they actually need (read between the lines)
   - 5 to 7 questions I should ask, in the order I should ask them
   - Likely objections (priced too high, not the right time, doing it themselves) and how I'd handle each
   - The one thing I should lead with based on what I know
   - Anything that suggests they're NOT a fit (and why)

Keep it skimmable. I'm reading this 5 minutes before the call.

---

## MODE 2: POST-CALL RECAP

You can get my notes one of two ways:

**Option A (preferred if my notes live in Notion):** When I say something like "Recap call with [lead name], notes are in Notion", use the Notion connector to search my Notion for the most recent call notes mentioning that lead. Match by lead name or by recent date. If you can't find them, ask me where to look (database name, page title, anything that helps).

**Option B:** If I paste notes directly into the chat, work from those.

Either way, do the following:

1. Summarise the call in 4 to 6 bullet points covering: what they want, their timeline, their budget signals, what I committed to, what they committed to
2. Draft the follow-up email to send within 24 hours. The email should:
   - Reference 2 specific things they said (so it doesn't feel templated)
   - Confirm what we agreed on
   - Lay out the next step clearly with a single call to action
   - Be 150 words or less
   - Sound like me (warm, direct, no hype, no buzzwords, no em dashes)
3. Tell me what stage to move them to in my CRM and why
4. Suggest one specific resource, case study, or piece of content from my business to send with the email if relevant

---

## RULES

- Never invent quotes the lead said
- Never make up details about their business. If you can't find it, say so
- Never use em dashes (use commas, periods, or parentheses)
- Never use these words: unlock, transform, elevate, level up, game-changer, leverage, hustle, scale
- Use Australian English (analyse, organise, colour, etc.)
- If you're not sure whether they're a good fit, say so plainly
- If a piece of info would change my approach, flag it at the top

---

## OUTPUT FORMAT

For pre-call: structured brief with clear headings, bullet points, no fluff.

For post-call:
- Call summary (bullets)
- Draft email (ready to copy into Gmail)
- CRM stage update
- One suggested resource to attach (if relevant)
03 — What to customise

Replace these before you run it

[YOUR BUSINESS NAME]

The name of your business. e.g. "Linen and Light" or "The Studio".

[BRIEF BUSINESS DESCRIPTION]

One line. What you do, who for. e.g. "a brand and web design studio for service businesses".

That's it for placeholders. The Notion notes pull works automatically as long as your Notion connector is on, no URL needed. If your notes live in a specific database and you want Claude to look there first, add a line to your project instructions like: "My discovery call notes live in [database name] in Notion."

04 — Set it up

Six steps, no tech required

1

Open a new Claude project

Call it something like "Discovery Calls". Projects keep this prompt and your context in one place so you don't re-paste every time.

2

Paste the prompt into Project Instructions

Customise the two placeholders, then save. This becomes the brain of every chat in this project.

3

Connect Gmail and Notion

In Claude, head to Connectors. Connecting Gmail lets Claude pull past emails with the lead. Notion lets it read and update your CRM.

4

Run Mode 1 the morning of the call

Start a new chat, type "Pre-call brief for [lead name + email + any context]". Claude returns your one-page brief.

5

Run Mode 2 the moment the call ends

If your notes are in Notion, just say "Recap call with [lead name], notes are in Notion" and Claude pulls them. If you took notes elsewhere, paste them straight into the chat. Either way, Claude returns the recap email and CRM update.

6

Tweak it for your voice

The first few times, edit the email Claude drafts. Tell it what you changed and why. After 3 to 4 calls, it sounds like you.

You'll need

Claude Pro, Gmail and Notion connected as connectors, and a project set up. The web search built into Claude does the lead research, no extra tool required.

05 — Before you start

One important thing this won't fire properly out of the box

For Claude to draft emails that sound like you (and not like a chatbot), three layers need to be in place first. None of this is technical. All of it matters.

01

Your preferences

How Claude speaks to you. Your tone, your defaults, the things you don't want to repeat in every conversation.

02

Your global instructions

The rules that apply to every chat, every project, everywhere. Your context, your workflows, your non-negotiables.

03

Your projects with knowledge loaded

Each function of your business gets its own project, with its own knowledge and instructions. So Claude knows your offers, voice, and audience already.

Without these three layers, this prompt will run, but it'll feel generic. With them, it runs like a teammate who already knows your business by heart.

That's exactly what I teach inside Claude OS.

06 — From Jacqui

Why I built this one

I used to walk into discovery calls cold, then spend the rest of the day writing the follow-up email in my head while doing other things. Both halves of that were a waste of energy. Now Claude briefs me in five minutes before the call and drafts the email in two minutes after. The work that used to bookend my whole day takes seven minutes total. That's the thing nobody tells you about AI in business: it's not about the chats. It's about the time you get back.

xx Jacqui

Want the rest?

This is one of nine skills in the BB Skills Starter Pack, taught inside Claude OS.

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